- In order to use the Moon platform or any of our services to sell products, you must create a merchant account for your own store according to the selected country (Sultanate of Oman and the Arab Gulf countries) in which you want to sell your products. - You are entitled to register as a merchant and benefit from the services by submitting a registration request to obtain a membership in the platform. You will be required to disclose specific information and choose a secret user name and password to use when entering the platform. Your registration on the platform will not be accepted if the necessary information is not provided to us. We have the right to reject any of the registration processes without giving reasons, and we also have the right to carry out the necessary checks to ensure your identity and registration requirements. .
You can enjoy the best management of your store completely by adding products and controlling everything related to your own page, including: - The platform is available as an application on the Apple Store and Google Play and is also available as a website Add information about the brand, project, products and services - View albums of photos and videos of the store and products Participation of celebrities, advertisers, photographers and designers registered with Moon in the advertising services for the store and products - The possibility of accessing the store via the map and knowing the branches - Displaying all the details related to the methods of selling, buying, payment and delivery to the store - Usage and access permissions can be controlled according to the preferences of the store owner The merchant can set shipping and delivery services according to his preference - The story feature is available on the platform through which the merchant can communicate with his customers and share the latest updates of his store for 24 hours with the presence of the discover feature and the map feature - There is a system for comments, chat and evaluation that allows the merchant to know the reactions of his customers and his audience - The platform is linked to other applications and channels through which the latest updates to the store can be shared - The merchant can participate in the offers and coupons offered in Moon .
When you use or access the platform and its services, you agree to the following: You have a registered commercial company and a valid commercial license in accordance with the laws of your country. Provide bank statements as needed and cooperate with us to obtain additional information regarding your eligibility. Disclosure of your current personal information and data and your use of services as specified by us. - That you can provide proof of authorization for individuals who register on or using the site, including providing proof of identity for the authorized person. You acknowledge and agree that some additional requirements may apply to some product categories. Maintain privacy, restrict access to your account and password, and notify us of any unauthorized use of your account or confidential information. Agreeing to assume responsibility in all cases for any process that takes place in the name of your account and password. - Commitment to keep your data true and correct and update it successively. Not to disclose to third parties the user information provided to you, except as specified by us. .
When you use or access the platform and its services, you agree that you will not publish, include or download any inappropriate or prohibited content or materials on the platform, including: Any product or content that does not comply with Islamic law, local law, ethics and public morals. Animals, living or dead organisms and / or any part of their organs. Drinking wine, tobacco products, drugs and any substance that affects the mind of all kinds, and unlicensed medical drugs. - Publish content and information bearing a political opinion that is critical or has content harmful to the public interest. - Products that are prohibited from being traded legally and any product that falls under gambling. Any type of weapon, content, or material that might threaten national security. - Using misleading information when displaying goods and violating the ownership of a third party. Counterfeit, stolen, or defective products that have a manufacturing defect that cannot be used and may cause harm to the user. Non-transferable bonds, stocks, sukuk, securities and coupons. - Archaeological artifacts, art treasures, antiques and registered national historical documents. Dangerous materials, chemical and explosive materials, and firearms. - Any goods that have been officially or unofficially announced by any relevant government agency in the Sultanate of Oman or the selected country that they are not allowed to be sold, imported or used, whether before or after their display on the platform, and the platform has the right not to allow it to be displayed even if it is on the responsibility of the seller. .
We take intellectual property rights very seriously. If you suspect that there is any product or offer on the Moon platform that infringes your intellectual property rights, please contact us to take immediate action from us. All content published on the platform including, but not limited to, data, texts, graphics, graphic designs, data, logos, images, audio clips, digital downloads, and software are the property of the Moon platform, and you thus grant the Moon platform and its affiliates to exercise all advertising rights on products in a non-exclusive manner in all around the world. .
According to the merchant agreement and the regulations in force on the Moon platform, we may resort to suspending, withdrawing, or terminating your access to or using the services without prior notice, or canceling the request for any of the products or removing any inappropriate content at our own discretion without incurring any responsibility or providing compensation or justifications. Without prejudice or violating other rights and as indicated by the applicable laws and regulations. .
Moon's responsibilities can be identified by: - It is just a channel of communication, where users can meet and interact with each other with the aim of selling and buying goods, and it cannot be a party to any transaction and it is not obligated in any way to act on behalf of any seller or buyer who uses the platform. - Moon is not responsible for non-compliance or the conclusion of a contract between users, nor is it responsible for transferring legal ownership of a commodity from the seller to the buyer, as the contract for the sale of any goods will be bilateral between the seller and the buyer and it has no right, interest or ownership in any goods. - Moon is not responsible for any unsatisfactory or late performance by any of the parties, nor for any losses, malfunctions or delays, due to unavailable or delayed merchandise. - Moon does not play the role of mediator to resolve any dispute or problem between users, nor does it bear any claims arising from errors or negligence, whether it is obtained at our responsibility or from a third party. Moon is not a supplier or manufacturer of any kind of goods that are bought or sold on the site. - Moon does not represent or guarantee users' specifications in terms of their legitimacy, credibility, and identity. - Moon is not responsible for the security level of any links outside the site and we do not guarantee that they are free of viruses. You know and agree that the Moon platform is not responsible for the presence of such content on the site. - Users alone must agree among themselves on the method, terms and conditions of delivery, payment, as the Moon platform does not bear responsibility in such arrangements, but rather provides optional services for shipping and facilitating payment. - Moon platform excludes from its warranties, terms and conditions any financial losses, defamation, and any special damages arising from your misuse or inability to use the site, and it does not assume any responsibilities or claims in such cases. - You exempt the Moon platform and / or any of its officials and representatives, in relation to any claim, dispute, costs, damages, liability, and any direct loss to any party that arose out of an action by the users of the site, and you in particular waive in accordance with applicable laws for any claim In this regard. Moon will not be responsible for any service interruption, including but not limited to system malfunctions or other interruptions that may affect the receipt, processing, acceptance, completion or settlement of any request, and we do not guarantee that there will be no errors or interruptions. In services. Moon is exempt from taxes imposed or payable by the seller for the sale and / or supply of products. - There is no authority for the user on the platform, and there is no stipulation in this agreement to oblige Moon in any way to comply with the terms and requests of the users. .
The Moon platform combines social media service as a distinct feature in the e-commerce market and encourages all users to interact and express their opinions, including content publishing, comments and evaluation processes, which would develop the buying and selling processes in the platform. Some of the reasons why we can refuse to publish content are as follows: - Content that contains an offensive, pornographic, offensive, racist tone, hate language, and anything that violates the Islamic religion and public morals. - Content that is not related to the topic of the evaluation of our shared stores and brands or the evaluation of the platform. - Content that includes discrimination based on religion, race, gender, age, marital status, or physical or intellectual disability. - Any content that has connotations or references that violate the traditions of society, or call for an illegal approach. Conflict of interest: the competing brands are not allowed to put any negative comments. (Any violations in this regard could lead to the permanent removal of these marks from our platform). Comments that reflect out-of-date, impermeable and misleading information. - The commenters do not represent the opinion of the Moon platform at all, the Moon platform is not responsible for any obligations, claims, or losses resulting from any of the posted comments or any of the content on the platform. - Moon's property: The content posted on the platform is the property of Moon and its ownership is exclusive forever. We have the right to reproduce, modify, translate, transmit and / or distribute all materials related to the content. Moon is not obligated in any way to pay the content owners or any person or other party for the posted content. .